Contact us
Let’s talk, we’re here to help you.
Got a question or problem? Member or not, we’re here to assist. Get in touch and let’s chat.
Call: 0151 708 5515
Email: enquiries@clcu.co.uk
Chatbot: instantly chat to us by clicking the purple icon in the bottom right of the screen (chat is open Monday – Friday: 9am – 4pm)
Our phone lines, email, and chat services are open from:
Monday: 9.00am – 4.00pm
Tuesday: 9.00am – 4.00pm
Wednesday: 9.00am – 4.00pm
Thursday: 9.00am – 4.00pm
Friday: 9.30am – 3.00pm
Saturday: Closed
Saturday: Closed
Visit one of our branches
If you prefer face-to-face support, we have three branches located across Liverpool to choose from:
Toxteth (Head Office): 141 Park Street, Liverpool, Merseyside, L8 6QF
Anfield: 213 Breck Road, Liverpool, Merseyside, L5 6PT
(Please note: No cash deposits or withdrawals are available at this branch.)
Norris Green: Unit 8, Broad Lane, Norris Green, Liverpool, Merseyside, L11 1AD
Our branch counters are open from:
Monday: 10.00am – 2.00pm
Tuesday: 10.00am – 2.00pm
Wednesday: 10.00am – 1.00pm
Thursday: 10.00am – 2.00pm
Friday: 9.30am – 12.00pm
Saturday: Closed
Sunday: Closed
You can also meet us on the road.
Bringing the credit union to you!
Our mobile office is designed with members of the community in mind. For those who don’t have online access or are unable to get to a branch.
We travel around our common bond areas of the Liverpool City Region, West Lancashire, Wigan, Warrington, Chester and Cheshire West to spread the word about credit unions, offer advice, support, and access to our services.
So, whether you need help with savings, loans, or just want to learn more, we’re on the move.