Prize Saver Terms and Conditions

Prize Terms & Conditions & Privacy Notice

Download the CLCU Prize Saver Terms and Conditions

  1. HM Treasury has agreed to provide a prize draw facility to participating credit unions, including Central Liverpool Credit Union, on a trial basis until April 2021, with the first prize draw scheduled to take place in December 2019 and the last prize draw scheduled to take place not less than six weeks before the end of the trial period. The prize draw is offered as part of a pilot scheme only.  HM Treasury may elect to extend the pilot scheme but is not required to do so and will not extend the pilot scheme for more than 3 months in any event.  HM Treasury may also terminate the pilot scheme and cease to operate prize draws before the scheduled end of the trial period.  We will give you reasonable notice in advance of any change taking effect if HM Treasury has elected to either:
    • terminate the pilot scheme and cease to operate prize draws before the scheduled end of the pilot scheme or
    • extend the trial period.
  2. Subject to paragraphs 8 to 12 below, HM Treasury will operate a free monthly prize draw for all participating credit unions with a main prize of not less than £5,000 and at least twenty smaller prizes of not less than £20 each. The monthly prize draw will normally take place around the 15th day of each month, although in exceptional circumstances the prize draw may be postponed or cancelled.  Winners will be selected via a randomised computer process from all valid entries from all the participating credit unions.
  3. In order to be eligible to enter the prize draw, you must:
    • have a PrizeSaver account with us;
    • hold your PrizeSaver account in your sole, personal capacity and not jointly with any other person or in connection with the operation of any business or commercial undertaking;
    • be aged 18 or over;
    • be resident in England and Wales or Scotland.
  4. Employees of Central Liverpool Credit Union and their family members who meet the eligibility criteria in paragraph 3 above can be included in the prize draw provided that the employees in question:
    • are not responsible for collecting, collating or submitting any data or information in connection with any prize draw,
    • do not perform a role that might reasonably be considered to offer an opportunity to influence the outcome of any prize draw, and
    • are not responsible for the payment of prizes or communicating with winners in relation to any prize draw.
  5. By opening a PrizeSaver account with us, you are applying to participate in the prize draws and agree to comply with these prize terms. We will automatically enter you into any of the prize draws which you eligible to enter.  Participation in the prize draws will not affect any of the conditions of your PrizeSaver account, including the interest rates applicable to your PrizeSaver account.
  6. For every £1 that you have in your PrizeSaver account as at the end of each calendar month, you will have one entry into any prize draw that takes place in the following month. You can have a maximum of 200 entries into the prize draw.  This maximum amount applies regardless of whether you have more than £200 in your PrizeSaver account.
  7. You may only have one PrizeSaver account. If you open more than one PrizeSaver account or attempt to do so, you may be disqualified from entering into any prize draws.
  8. HM Treasury may also arrange other prize draws in addition to the monthly prize draws. These other prize draws may be limited to particular credit unions or particular types of customer.  We will enter you for any other prize draw for which you are eligible.  Any other draws will be operated on the same terms as the monthly draws, but HM Treasury reserves the right to increase the number or amount of the prizes.  We will notify you of the details of any other prize draw which you may be entered for.
  9. You can find details of the prizes for each prize draw on our website (clcu.wpengine.com) or by asking any member of our staff.
  10. HM Treasury reserves the right to increase the amount or number of the prizes in a monthly prize draw (either for that particular prize draw or for future prize draws as well). The minimum amount of each prize, the minimum number of prizes in any prize draw set out in paragraph 2 above and the value of each entry into a prize draw will not be changed prior to the end of the pilot scheme, but HM Treasury may amend any of the other terms of the prize draw, including the maximum number of entries each person can have in any prize draw.  We will notify you promptly if HM Treasury notifies us of any change to the monthly prize draw arrangements.  If you no longer wish to take part in future prize draws based on the amended terms, you will need to close your PrizeSaver account with us.
  11. HM Treasury reserves the right to postpone a particular prize draw. HM Treasury expects that prize draws will not be postponed other than in exceptional circumstances, such as where there are technical or operational problems with the prize draw or if the prize draw cannot take place due to circumstances outside HM Treasury’s reasonable control. In the unlikely event that those circumstances cannot be remedied, HM reserves the right to cancel the prize draw.  We will notify you promptly but will not be responsible if HM Treasury chooses to postpone or cancel any particular prize draw.  If a prize draw is postponed, we will notify you once HM Treasury notifies us that the prize draw is being re-run.
  12. HM Treasury has the right to terminate or suspend the involvement of any participating credit union in the pilot scheme. If HM Treasury exercises any of these rights in respect of Central Liverpool Credit Union, we will notify you as soon as possible, explaining the consequences for your participation in the prize draws, and you will have the option to close your PrizeSaver account.
  13. If you win a prize:
    • We will normally write to you at the latest email address we have for you in our records to notify you within 21 days of the prize draw taking place. We do not accept any responsibility if you do not receive this notification due to any technical reason or as a result of your address being incorrect or incomplete.
    • If you win the headline prize in any prize draw:
      • you must give us the details of a UK bank account or a UK credit union account in your name into which the prize must be paid. You may nominate your PrizeSaver account for this purpose, but you may also use a different account if you prefer; and
      • when we notify you that you have won, we will also tell you what the deadline is for you to give us the details of the account referred to in (i) above. If you have not given us the information by that day, if you decline to accept the prize or if we have been unable to reach you after reasonable attempts using the contact details we have on record, you will forfeit the prize.
    • In relation to all prizes other than the headline prize, we will pay your prize money directly into your PrizeSaver account.
    • We do not accept any responsibility if you are not able to take up a prize.
  14. The decision of HM Treasury regarding prize winners is final and no correspondence or discussion will be entered into, other than with the winners.
  15. Unless otherwise agreed in writing by us, a prize will only be awarded directly to the registered holder of the PrizeSaver account.
  16. If there is an error in relation to any prize draw, HM Treasury may decide in its discretion whether it will re-run the prize draw.
  17. If, for whatever reason, you are left out of a monthly prize draw for which you would have been eligible, we will not be responsible to you for any potential prize you could have won.
  18. If you:
    • open more than one PrizeSaver account or attempt to do so; or
    • provide any information in relation to the prize draw which you know to be untrue; or
    • if we otherwise suspect that you are acting fraudulently or dishonestly;

we or HM Treasury may take steps to recover any money inappropriately awarded to you.  We may also close your PrizeSaver account and you may be prevented from entering any future prize draws.

  1. Winners may be requested to participate in future publicity, but will not be required to do so. We or HM Treasury will contact you if we wish to ask you to participate in future publicity.
  2. If, at any time, you decide that you no longer wish to take part in future prize draws, you will need to close your PrizeSaver account. You will not incur any fees or charges by closing your PrizeSaver account.
  3. If you close your PrizeSaver account, you will automatically be excluded from any future prize draws.
  4. We may amend these terms at any time to reflect any changes to the arrangements for the prize draws that HM Treasury makes from time to time. You should check our website (clcu.wpengine.com from time to time to familiarise yourself with any changes to these terms.
  5. On termination or expiry of the pilot scheme, the prize draws will cease and we will convert your Prize Saver into an ordinary savings account. If you already have a savings account the balance will be transferred to this account from the Prize Saver.
  6. In the event of a conflict between these prize terms and any other terms relating to your PrizeSaver account, these prize terms shall prevail.
  7. These terms shall be governed by English law, and the parties submit to the non-exclusive jurisdiction of the courts of England and Wales. If you are resident in Scotland, you may also bring proceedings in the courts of Scotland.
  8. The promoter of the prize draws is Central Liverpool Credit Union The promoter shall have sole responsibility for the prize draws, but you agree that HM Treasury shall have the right to enforce any provision of these prize terms and participate in the conduct or resolution of any claim or dispute arising out of or in connection with the prize draws or the PrizeSaver account in its sole discretion as if it was a party to these terms.
  9. Central Liverpool Credit Union will use the information you provide to apply for your PrizeSaver account and any information that is generated or collected once your PrizeSaver account is opened (as applicable), to provide the PrizeSaver account, to communicate with you and to comply with applicable legal requirements. Central Liverpool Credit Union will also share your information with HM Treasury for the purposes of operating the prize draws and evaluating the effectiveness of the prize draws. For more information, please see our privacy policy provided below and also at https://clcu.wpengine.com/privacy/

Prize Draw – Privacy Notice

Last Updated: 14 October 2019 2019.

This Privacy Notice describes how Central Liverpool Credit Union HM Treasury (together, “we”, “us”) collect and process personal information of PrizeSaver Account Customers in relation to the Prize Draw scheme (the “Prize Draw”).

Further information about how Central Liverpool Credit Union processes personal data in relation to providing the PrizeSaver Account more generally is available in the Credit Union’s Privacy Policy available at https://clcu.wpengine.com/privacy/

Controller of personal information

Central Liverpool Credit Union whose registered office is at 141 Park Street, Liverpool L8 6QF and HM Treasury whose address is at 1 Horse Guards Road, London SW1A 2HQ are both data controllers of personal information collected and processed in relation to the Prize Draw.

What personal information do we collect?

Here are the types of information we collect about you in order to provide the Prize Draws, to provide marketing about the Prize Draws and to evaluate the effectiveness of the Prize Draws:

  • your name and contact information, including your email address and telephone number;
  • information about your PrizeSaver account. This includes information about the accounts you hold with Central Liverpool Credit Union the transactions on your account and the balance of your account;
  • information to enable us to undertake customer due diligence checks on you including that obtained by a Credit Reference Agency, as described by our Privacy Policy: https://clcu.wpengine.com/privacy/
  • socio-demographic information (such as income, savings levels etc) which we review on an anonymised basis; and
  • any information you provide about how you were made aware of the PrizeSaver account.

For what purposes do we process personal information?

We process personal information for the following purposes:

  • Eligibility. We use your personal information to consider your eligibility for a Prize Draw, to award a winner and to facilitate the payment of Prizes.
  • Communicate with you. We use personal information to communicate with you in relation to the Prize Draws.
  • To deal with your enquiries and requests.
  • For marketing purposes. We use personal information to develop, manage and conduct advertising and marketing campaigns, promotions and offers.
  • Evaluation of the Prize Draws. We will also use personal information to evaluate the success and effective operation of the Prize Draws.  HM Treasury may contact you directly for the purpose of conducting an evaluation of the Prize Draws.
  • Fraud Prevention and AML checks. We process personal information to prevent and detect fraud and to run anti-money laundering checks so as to ensure that Prizes are not awarded to individuals who have made fraudulent entries or do not comply with our anti-money laundering checks.
  • Comply with legal obligations. In certain cases, we have a legal obligation to collect and process personal information.

We must have a lawful basis to process personal information, which in most cases will be one of the following:

  • to fulfil Central Liverpool Credit Union’s contractual obligations to you, including to operate and provide the Prize Draw;
  • to comply with the respective legal obligations of Central Liverpool Credit Union and HM Treasury, for example, obtaining proof of your identity to enable us to meet our anti-money laundering obligations;
  • in relation to data processing by HM Treasury, to perform a specific task in the public interest that is set out in law;
  • we may obtain your consent to collect and use certain types of personal information when we are required to do so by law (for example, in relation to Central Liverpool Credit Union direct marketing activities). If we ask for your consent to process your personal information, you may withdraw your consent at any time by contacting us using the details at the end of this privacy notice; or
  • to meet the legitimate interests of Central Liverpool Credit Union and HM Treasury, for example to understand how you use your PrizeSaver account and to enable us to derive knowledge from that to enable us to develop new products and services.

Where we rely on our legitimate business interests, we have undertaken an assessment where we have balanced individuals’ rights against ours to ensure that our interest is not overridden by the interests individuals have to protect personal information.

Information sharing

We may share personal information for certain purposes and with the entities described in this section:

  • Service providers: We will share personal information with our service providers to perform functions on our behalf, including carrying out the Prize Draw, performing marketing services, evaluating the Prize Draw scheme and any other business operations for us.
  • Business transfers: We may share personal information to the extent reasonably necessary to proceed with the consideration, negotiation, or completion of a merger, reorganization, or acquisition of our business, or a sale, liquidation, or transfer of some or all of our assets.
  • As required by law: We may share personal information to law enforcement agencies, courts, regulators, government authorities or other third parties. We may share personal information with these parties where we believe this is necessary to comply with a legal or regulatory obligation, or otherwise to protect our rights or the rights of any third party.

Transfers out of the European Economic Area

Whenever we transfer personal information to countries outside of the European Economic Area in the course of sharing information as set out above, we will put in place appropriate safeguards (such as standard contractual clauses) in accordance with applicable laws on data protection. For more information on the appropriate safeguards in place or to obtain a copy, please contact us using the contact information below.

What rights do I have?

Subject to applicable law, you have the following rights

  • to request information about how your personal information is processed and to request a copy of the personal information;
  • to request that any inaccuracies in your personal information are rectified;
  • to request that your personal information is deleted;
  • in certain circumstances, to request that the processing of your personal information is restricted;
  • to object to the processing of your personal information; and
  • to data portability, which allows your data to be copied or transferred from one IT environment to another.

If you wish to do any of these things, please contact Central Liverpool Credit Union at https://clcu.wpengine.com/contact-us/

How long do we keep personal information?

We will keep your personal information for as long as we have a relationship with you and for a period of time thereafter to enable us to:

  • maintain business records for analysis and/or audit purposes;
  • comply with record retention requirements under the law;
  • defend or bring any existing or potential legal claims;
  • deal with any complaints regarding the services; and
  • any other purposes for which personal information will be retained.

We will delete your personal information when it is no longer required for these purposes. If there is any information that we are unable, for technical reasons, to delete entirely from our systems, we will put in place appropriate measures to prevent any further processing or use of the data.

Contacts, notices and revisions

If you have any questions about this Privacy Notice, please contact us, Central Liverpool Credit Union at https://clcu.wpengine.com/contact-us/  We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy.  If, however, you believe that we have not been able to assist with your complaint or concern, you have the right to make a complaint to the Information Commissioner’s Office using their website www.ico.co.uk or with a local authority.

We may modify or update this Privacy Notice from time to time.  Where changes to this Privacy Notice will have a fundamental impact on the nature of the processing or otherwise have a substantial impact on individuals, we will give you sufficient advance notice so that you have the opportunity to exercise your rights (e.g. to object to the processing).

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