What is a credit union?

A credit union is a financial co-operative owned by its members, not by external shareholders. Instead of existing to generate profit for investors, a credit union exists to help its members save safely, borrow affordably and promote financial inclusion.

Central Credit Union is one of these, serving people across the Liverpool City Region, West Lancashire, Wigan, Warrington, and Cheshire West and Chester.

When you save or borrow with a credit union, you become a member and a part-owner.

Every member gets a say in how it’s run, and any surplus goes back into better rates, dividends, services, and community support. It never goes to external shareholders.

Quick answer

  • Not-for-profit and member-owned. Any surplus is returned to members or reinvested into the community, not paid to outside shareholders.

  • Each member has a vote on how the credit union is run – one member, one vote – at the Annual General Meeting (AGM), regardless of how much you save.

  • Rates capped by law. In England, Scotland and Wales, the maximum loan interest rate that can be charged is 42.6% APR.

  • Savings protected up to £120,000 by the Financial Services Compensation Scheme (FSCS). The same protection as a bank.

  • Regulated by the Financial Conduct Authority (FCA) and Prudential Regulation Authority (PRA).

  • Open to anyone with a common bond. For Central Credit Union, that’s living, working or studying in the Liverpool City Region, West Lancashire, Wigan, Warrington, or Cheshire West and Chester.

How does a credit union work?

Members’ savings are pooled together and lent back out to other members as loans. This is the core principle: your savings help fund someone else’s affordable loan, and vice versa.

As credit unions are owned by their members rather than external shareholders, decisions are made in members’ interests. Each year, members are invited to the Annual General Meeting (AGM), where they can vote on key decisions and hear how the credit union has performed, on a one member, one vote basis.

 

Who can join a credit union?

In order to join a credit union, you need to share a “common bond” with its existing membership. This is usually based on where you live, where you work, or an organisation you belong to. A common bond is specific to each credit union.

To join Central Credit Union, you need to live, work or study in one of the following areas:

  • Liverpool City Region
  • West Lancashire
  • Wigan
  • Warrington
  • Cheshire West and Chester

 

Become a member

Map of 10 labelled local authority areas, Wirral, Sefton, West Lancashire, Wigan, Knowsley, St Helens, Liverpool, Warrington, Halton, and Cheshire West and Chester, each in a different shade of purple or blue to visually distinguish neighbouring boundaries. Together these represent Central Credit Union's membership and common bond area.

What’s the difference between a credit union and a bank?

Credit unions and banks both offer savings accounts and loans, but they’re structured differently.

Credit union

Bank

Ownership

Member-owned and not-for-profit Shareholder owned and profit-driven

Who can join

Common bond eligibility required Generally open to anyone

Savings return

Annual dividend (not guaranteed and rate decided at the AGM based on the annual performance of the credit union). There may also be interest rates (AER) given on some products – this will vary between credit unions Fixed or variable interest rate

Loan interest cap (APR)

42.6% APR maximum (in England, Scotland and Wales)
12.68% APR in Northern Ireland
No legal cap. Set by lender and often influenced by the Bank of England

Advertised loan rate (APR)

The interest rate (APR) you see is the rate you get Often a representative rate. This can change after you apply for a loan

Hidden charges

None on most products Varies by lender

Say in how it’s run

Yes. One member, one vote at the AGM No

FSCS protection

Yes, up to £120,000 per person Yes, up to £120,000 per person

Free loan and savings protection insurance

Often included Rarely included

What are the benefits of joining a credit union?

  • Fair, capped rates. Loan interest is capped by law, so there is a ceiling on what you will be charged.

  • Interest reduces as you repay. Loan interest is calculated on your declining balance, so the amount of interest you pay falls as the loan is paid down, rather than being fixed on the original amount borrowed.

  • You’re an owner, not just a customer. Profits are reinvested in better services or returned to members, not paid out to external shareholders.

  • A voice in decisions. Members vote at the AGM on a one member, one vote basis.

  • Encourages saving alongside borrowing. Many credit union loans build a savings habit at the same time.

  • No hidden fees on most products, and often free loan protection insurance included.

  • Community-focused. Surplus is reinvested locally, supporting financial education and community initiatives rather than external investors.

  • Many provide free life insurance for loans and savings

  • Protected savings. Covered up to £120,000 by the FSCS, the same as a bank.

  • Regulated and safe. Overseen by the FCA and PRA, held to the same regulatory standards as high street banks.

Ready to join?

Joining Central Credit Union goes beyond loans and savings. It means financial security, fair access to credit and being part of a community that puts people first. Become a member today and take control of your finances with confidence.

Frequently asked questions

Is a credit union safer than a bank?

Both are equally protected. Credit union savings are covered by the FSCS up to £120,000, the same limit that applies to banks, and both are regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

Do I need a good or excellent credit score to join a credit union or get a loan?

Whilst a good or excellent credit score may help, you don’t necessarily need good credit to become a member. When you apply for a loan, Central Credit Union looks at your full affordability – income, outgoings and overall circumstances – rather than relying on a credit score alone.

What is the maximum interest rate a credit union can charge?

By law, credit unions in England cannot charge more than 42.6% APR (3% per month on a declining balance) on loans.

Can I be a member of Central Credit Union if I already have a bank account?

Yes. Many members keep a bank account for everyday spending and use Central Credit Union for saving or for a more affordable loan alongside it.

Who can join Central Credit Union?

Anyone living, working or studying in Liverpool City Region, West Lancashire, Wigan, Warrington, or Cheshire West and Chester can join, provided they meet Central Credit Union’s membership criteria.

What happens to a credit union's profits?

As credit unions are not-for-profit, we prefer to use the term ‘surplus’ instead of ‘profit.’ Any surplus made is either returned to members as a dividend or reinvested into the credit union (improving rates, services, and community initiatives) rather than paid to outside shareholders.