Contact us
Coronavirus (Covid-19)
Due to the growth of Coronavirus cases, we've decided that we must close all branches to members during lockdown. This is effective from 18 January 2021.
We can transfer money to any UK bank account. We can also offer Engage - a pre-paid Visa Debit card.
To contact us please use the chat feature on this website by clicking the speech bubble icon. 
Alternatively send us a message
Or phone on 0151 708 5515
Chat to us
Find the chat icon in the bottom right of your screen. Chat is open Monday - Friday: 9am - 4pm.
The chat icon looks like this 
Call into one of our branches
Please note that from Monday 18 January all of our branches are closed, due to Coronavirus. We'll be back open as soon as we can.
Head office (currently closed)
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Opening hours
Monday, Tuesday and Thursday: 10am to 2pm
Wednesday: 10am to 1pm
Friday: 9:30am to 12pm
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Kensington branch (currently closed)
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Opening hours
Monday and Tuesday: 10am to 2pm
Wednesday: By appointment
Thursday and Friday: 10am to 1pm
View Kensington Branch on a larger map
Walton Road branch (currently closed)
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Opening hours
Monday and Tuesday: 10am to 2pm
Thursday: By appointment
Wednesday and Friday: 10am to 1pm
View Walton Road Branch on a larger map