Credit union knowledge base

Introducing the credit union knowledge base.

Money can be a complex business. And so can running a credit union. Because we’re regulated by the Financial Conduct Authority and Prudential Regulation Authority, we must follow certain rules.

Sometimes you might wonder what’s going on behind the scenes. How are loans assessed? And what is this free insurance that’s on offer? In what ways are members’ savings protected?

To demystify things, we’ve introduced a Knowledge Base. The Knowledge Base provides all the answers to the questions you may have about the Credit union.

All your money tips in one place

Our aim is to help members become more financially secure. One of the ways we achieve this goal is through financial education and money tips. These are now available in the knowledge base too.

What else do you need to know?

The Knowledge Base which will be expanding over the coming weeks. If you can’t find the answer you’re looking for, let us know and we’ll include it in the next update.