Job vacancy: Member Service Officer

Central Liverpool Credit Union (CLCU) is looking for an experienced Member (Customer) Service Officer. The successful candidate will have a genuine desire to make a difference to people’s lives. And our communities. We’re seeking someone who will take pride in providing the best service possible to our members.

This is a full time role with flexible working hours. Additionally there’s the opportunity to work from home on occasion.

The salary is £17,300 plus pension, during six month probation period. This rises to £18,200 after the probationary period. CLCU salaries are currently under review.

Staff are included in Medicash Plus Health Care Plan as well as being covered by group Life and Critical Illness Insurance.

You’ll be a member of a newly formed Members Service Team. Because of this, we will be looking to you to embody our behaviours and values in all member interactions and to help CLCU achieve excellent member satisfaction.

CLCU is not-for-profit financial co-operative. Importantly, the Credit Union is owned and run by its members. Furthermore, credit unions offer a safe and convenient way to save money and provide loans at fair rates of interest. Read more about us.

Our common bond includes people who live, work, worship or study in the Liverpool City Region.

Furthermore, as a value based organisation, we are passionate about the benefits of credit union membership and the impact that membership can have on people’s lives. We want you to become evangelical about CLCU too.

Apply now

If you feel you have the right experience, skills and drive we would welcome your application for this exciting and challenging role.

CLCU is committed to having a workforce that is representative of the communities we serve. Because of this, we particularly welcome disabled applicants, and applicants from Black, Asian and minority ethnic backgrounds.

Read the job description: CLCU – Member Services Officer JD July 2021